NBI Clearance Hit | What It Means and How to Resolve It

Applying for an NBI Clearance is a critical step for job seekers, travelers, and anyone needing to prove their clean criminal record in the Philippines. But what happens when your application results in a dreaded “Hit”? Panic often sets in, but a “Hit” doesn’t always mean bad news.

This guide will explain what an NBI Clearance “Hit” means, why it happens, and how to resolve it efficiently. Whether you’re a first-time applicant or a seasoned professional, this post will help you navigate the process with confidence.

What is an NBI Clearance Hit?

An NBI Clearance “Hit” occurs when the National Bureau of Investigation’s database flags your application due to a potential match with a criminal record, a data discrepancy, or even a simple name duplication. The system scans for:

• Name matches (e.g., someone with the same first and last name).
• Fingerprint matches (e.g., your biometrics align with a past criminal record).
• Mismatched personal details (e.g., conflicting birthdates or addresses).

A “Hit” doesn’t automatically mean you’re barred from getting your clearance—it simply means further verification is required.

NBI Clearance Types of Hit:

Not all “Hits” are the same. Understanding the type you’re dealing with will help you resolve it faster:

Name Match:

• Your name matches someone in the NBI criminal database.
• Common if you have a common name (e.g., Juan dela Cruz).

Fingerprint Match:

• Your biometrics align with a criminal record.
• Rare but serious; requires immediate resolution.

Data Discrepancy:

• Errors in your application (e.g., misspelled name, wrong birthdate).

What to Do If You Get a Hit | How to Resolve It :

Follow these steps to resolve the issue swiftly:

Step 1: Stay Calm and Don’t Panic:

A “Hit” is not an accusation—it’s a red flag for verification. Many “Hits” are resolved quickly once clarified.

Step 2: Verify the Information:

Ask the NBI staff for details about the “Hit.” Check if the flagged record includes:

• Your exact name and spelling.
• Your birthdate, birthplace, or other identifiers.

Step 3: Gather Supporting Documents:

Prepare documents to prove your identity and innocence:

• Primary IDs: Passport, SSS/UMID, Driver’s License.
• Secondary IDs: Birth Certificate, Barangay Clearance.
• Proof of Address: Utility bills or government letters.

Step 4: Visit the NBI Office:

Schedule a follow-up appointment (or walk in) at the NBI branch where you applied. Bring:

• Your application receipt.
• All supporting documents.

Step 5: Undergo Verification:

The NBI may:

• Conduct an interview to confirm your identity.
• Recheck your fingerprints or personal details.
• Compare your documents against their records.

Step 6: Wait for the Result:

• Most “Hits” are resolved within 3–7 working days.
• Follow up via the NBI hotline (02) 8523-8231 or email if delays occur.

Also Check :

• How to Get Your NBI Clearance as a First-Time Job Seeker
• Top 5 Mistakes to Avoid When Applying for an NBI Clearance

How to Clear NBI Hit Status Online:

1. Wait for Verification – NBI will review your record (5-10 working days).
2. Check Status – Log in to clearance.nbi.gov.ph or check your email.
3. Submit Documents – Provide valid ID and supporting documents if required.
4. Attend Interview – If needed, visit the NBI office for verification.
5. Claim Clearance – Once cleared, download or print your NBI clearance.

Common Scenarios and Solutions:

Scenario 1: Name Match with a Criminal Record

• Solution: Submit affidavits, IDs, and birth certificates to prove you’re not the same person. Highlight differences (e.g., middle names, birthplaces).

Scenario 2: Fingerprint Match

• Solution: Request a re-scan of your fingerprints. If the issue persists, consult the NBI Legal Department for next steps.

Scenario 3: Data Discrepancy

• Solution: Correct errors in your application (e.g., update misspelled names online or at the NBI office).

Tips for Avoiding a “NBI Clearance Hit” in the Future

• Double-check your application: Ensure all details (name, birthdate, etc.) match your IDs.
• Use consistent personal information across all government documents.
• Renew your NBI Clearance early to avoid last-minute issues.

How to Resolve a Police Clearance HIT Status:

1. Wait for Verification – The police will review your records, which may take 5-10 working days.
2. Check Status – Visit the PNP Clearance Portal or check your email for updates.
3. Submit Required Documents – If asked, provide a valid ID and supporting documents like a Birth Certificate or Affidavit of Denial for mistaken identity.
4. Attend an Interview (If Needed) – If required, visit the police station for verification and bring all necessary documents.
5. Claim Your Police Clearance – Once cleared, return to the station or check online for release, then download or print your Police Clearance.

For further assistance, visit the nearest PNP station or contact their support hotline.

Frequently Asked Questions (FAQs)

How long is an NBI Clearance valid?

• It’s valid for 1 year from the date of issuance.

Can I still get a clearance if I have a “Hit”?

• Yes! A “Hit” delays the process but doesn’t permanently disqualify you.

What if the “Hit” isn’t resolved?

• Escalate to the NBI Legal Department or seek assistance from the Public Assistance Desk.

Is there an expedited process?

• No, but submitting complete documents speeds up verification.

Conclusion

An NBI Clearance “Hit” can be stressful, but it’s rarely a dead end. By staying calm, gathering the right documents, and working closely with the NBI, you can resolve the issue and secure your clearance. Remember: thousands of applicants face “Hits” yearly—most are resolved within days!

Struggling with an NBI Clearance “Hit”? Share your experience or ask questions in the comments below! For more guides on job hunting, travel documents, or government processes, subscribe to our newsletter and never miss an update.